Legal information

Privacy Policy

Current version — April 2026 · Legal notices included

Legal notices

Service publisher: Ellevate

Legal form: Société à responsabilité limitée (SARL) — French private limited company

SIREN: 954 093 183

SIRET (registered office): 954 093 183 00042

EU VAT number: FR69 954 093 183

NAF/APE code: 70.22Z — Business and other management consultancy

Registered office: 35 rue Jacques Hillairet, 75012 Paris, France

Date of incorporation: 1 July 2023

Publication director: Jade Caillot

Data controller (GDPR): Jade Caillot

Contact: qualead@ellevate.fr

Application hosting: Vercel Inc. — 340 Pine Street, Suite 401, San Francisco, CA 94104, United States

Data hosting: Supabase EU — Frankfurt, Germany (European Union)

1 — Who we are

Ellevate (SIREN 954 093 183), publisher of the Qualead service, is the data controller for personal data collected in connection with use of the service. For any questions regarding data protection, please contact us at qualead@ellevate.fr.

2 — Data collected and purposes

Client account data (B2B)

First name, last name, professional email address, venue name.

Purpose: Account management, billing, support
Legal basis: Contract performance
Retention period: Duration of subscription + 5 years (accounting obligations)

Reference documentation (Master File)

Information about spaces, rates, and venue availability — non-personal data, configured by the Client.

Purpose: Personalisation of request analysis
Legal basis: Contract performance
Retention period: Duration of subscription, deleted upon cancellation

Processed incoming email data

First name, last name, email, phone, company of event requestors — personal data of the Client's prospects.

Purpose: Analysis and qualification of requests on behalf of the Client
Legal basis: Legitimate interest of the Client (Qualead acts as a data processor under GDPR)
Retention period: 24 months after the last exchange, unless the Client requests otherwise

Qualead acts as a data processor for the processing of the Client's prospect data. The Client is the data controller for this data.

Navigation data (marketing website)

Aggregated and anonymised analytics data. No third-party cookies. No personally identifiable data.

Purpose: Website improvement
Legal basis: Legitimate interest

3 — Sub-processors and data transfers

Sub-processorRoleLocationSafeguard
Supabase (EU Frankfurt)Database hostingEuropean UnionNo transfer outside EU
AnthropicAI email processingUnited StatesDPA signed + Standard Contractual Clauses
Microsoft Graph APIOutlook email readingEU (client tenant)Microsoft 365 Terms
StripePayment processingUnited StatesStripe DPA + SCCs
VercelApplication hostingGlobal (edge)Vercel DPA signed

4 — Rights of data subjects

In accordance with the GDPR, you have the following rights over your personal data:

  • Right of access
  • Right of rectification
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing
  • Right to restriction of processing

To exercise these rights, send your request to qualead@ellevate.fr. We respond within a maximum of 30 days.

If your complaint remains unresolved, you have the right to lodge a complaint with the relevant supervisory authority. In France: the Commission Nationale de l'Informatique et des Libertés (CNIL) at cnil.fr.

5 — Data security

  • Data at rest encryption: AES-256
  • Data in transit encryption: TLS 1.3
  • Access restricted to data strictly necessary for each processing operation
  • Full access logging (exportable audit trail)
  • No automatic email sending without prior human validation
  • Strict data siloing per client venue

6 — Cookies

Qualead uses only functional cookies strictly necessary for the operation of the service: session management and authentication. No advertising cookies, no third-party tracking cookies.

The marketing website qualead.ellevate.fr does not place any third-party cookies. Navigation data is collected in an aggregated and anonymised manner.

7 — Changes to this policy

Any material changes to this privacy policy will be notified by email to active clients at least 15 days before taking effect.

Privacy policy last updated in April 2026.

Contact: qualead@ellevate.fr

See also: Terms of Service · Security & Compliance